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Lit Moments Candle Company cannot refund lost or stolen packages that have been confirmed as delivered to the shipping address. If you receive a notification stating that your package has been delivered but it has not arrived, please wait a couple of days to see if it arrives. If it still hasn't arrived after this period, please contact the package carrier directly. Additionally, you can email us at info@lit-moments.com to inform us of the situation. We will do our best to assist you in resolving the issue. Thank you for your understanding and cooperation.
